A chat on your website that answers customer questions with your own information and books appointments straight into your calendar, also when you're busy or closed.

A one-time setup fee and a fixed monthly fee, depending on the plan. Starter is €495 setup and then €49 per month. Prices in EUR. VAT or sales tax is added where applicable. Within your plan there is no charge per conversation.

A conversation is one customer chat or email thread; replies within it are free. If you go over your plan's limit, we'll let you know and suggest the next plan; your chat keeps working.

We do, together with you. You request an installation, we plan it with you and set everything up: your services and prices, opening hours and staff, your FAQ, the install on your website and a test run together before it goes live. Then you receive an invitation and log in to a dashboard that is ready to use.

The full setup, done with you: your business details, services and prices, opening hours and staff, and a knowledge base with your frequently asked questions. We install the chat on your website and test it together with you before it goes live. You pay the setup fee once.

Yes. Booking confirmations and appointment reminders are included in every plan. Follow-up sequences, for no-shows, open quotes and customers who went quiet, are part of Growth and Pro.

No. You pay the setup fee once, before the installation, and then the monthly fee from the day you go live. You can cancel at the end of any month.

Yes. The chat works on any website where you can add a small piece of code, such as WordPress, Wix, Shopify, Squarespace and Webflow. We install it for you during setup.

It doesn't make things up. It tells the customer it will check, hands the conversation to you and you get a notification. You answer once, the answer is added to your knowledge base, and next time the assistant knows it.

Anytime. You can read every conversation as it happens, take it over with one click and hand it back to the assistant afterwards. You also decide what the assistant may do, such as booking on its own or mentioning prices.

Not yet. Appointments are kept in the calendar in your NoLeadLost dashboard, and you get a notification for every new booking. Syncing with Google Calendar or Outlook is not available yet.

You choose the language your customers are served in: English, Dutch, German, French, Spanish, Italian or Portuguese. The chat window, emails and reminders follow that choice. The dashboard itself is in English only for now.

Not yet. Confirmations and reminders go out by email, or by WhatsApp when you have connected your WhatsApp Business number.

It uses your opening hours, your staff schedules, the length of each service and the appointments already booked. You add holidays and days off once. It won't book two customers in the same slot.

Yes, on purpose. The assistant says it is digital, uses the tone you choose and passes the conversation to a person when a customer asks for one.

It is only used to help your customers. We don't sell anything and only share data with the providers needed to run the service, such as hosting, email delivery and the language model. Payment card numbers and passwords are automatically masked in chats. You can export all your data or erase a customer's data yourself under Settings, and we help with any other request.